Care & Repairs

Caring for your new purchase

Storing your certificate
If you purchased a limited edition item you will have received a certificate in the packaging of your display. We recommend that you store your certificate in a safe place away from the piece, along with the receipt of purchase and a photograph of your item on display.

We do not recommend that the certificate is stored on the back of the frame – as if the item is damaged or stolen you will lose the information required to show your insurance company.

Displaying your piece
You have selected a quality memorabilia display. You now need to carefully locate your new display so that your valuable item can be enjoyed for a long period of time. We recommend the following:

Display your piece on an internal wall (not a wall which adjoins an exterior wall of the building).

Also ensure that you do not locate your item next to a heat source (e.g. an air conditioner or heater) or an area of high humidity. We particularly recommend that you do not display your memorabilia on a brick or block wall, as these can transmit moisture and cause damage to your display.

Finally, locate your display so that it will not receive direct sunlight at any time during the day or receive light from any unfiltered UV Light fittings. If you would like to increase the life of your piece you should also install UV filtered bulbs for any lighting near your memorabilia. (These can be purchased from your local lighting supplier).

Storage
If your item will not be displayed immediately, please ensure it is stored in a cool, dry place. Also be sure to visually check your display every 3- 6 months to ensure that it is still in excellent condition.

Cleaning
Displays with Glass
You can use a glass cleaner on the glass portion of your display only. You should avoid using any commercial glass cleaners with ammonia and avoid all-purpose cleaners, disinfectants or any cleaner that contains waxes or harsh detergents. You should ALWAYS spray the cleaner on the cloth then wipe the glass. (If you spray directly on the glass, the liquid is likely to run down between the frame and glass and could eventually damage the artwork).

Do not use any cleaning chemicals upon the frame as this may affect the quality and finish of your frame. We also recommend that your display is regularly dusted and if necessary a slightly damp cloth (water only) can be used to clean the frame.

Displays with Perspex/Acrylic
Do not use any cleaning chemicals upon the acrylic/perspex or frame as this may affect the quality and finish of your display. We also recommend that your display is regularly dusted and if necessary a slightly damp soft cloth (water only) can be used to clean the frame. We recommend that you use flannelette (as some cloths will scratch the surface of your acrylic display).

Repairs
If your framed Memorabilia display requires repairs, Champions can assist with glass replacement, frame replacement and remounting of the undamaged items.
If your Memorabilia has been damaged, Champions recommend that you seek the advice of a specialist qualified conservator to investigate if your item can be repaired. Champions would be pleased to assist in the reframing of your item after the conservation process has been completed.

Customer Support
Framing Advice